SYMPTOMS
During the opening animation or subsequent animations in Magic School
Bus Explores the Solar System (MSB Solar), you may receive an error message
similar to the following, with diagonal lines in the background:
Video not available, cannot find 'vids:msvc' decompressor.
The exact text of the error message may vary, depending on the type
of compression that was used to compress the file. Specifically, the
"msvc" portion of the error message may be replaced by "cvid" or
"iv32."
RESOLUTION
To resolve the problem, use the following steps:
Windows 95/98
- Exit MSB Solar.
- Click the Start button, point to Settings, and then click Control
Panel.
- Double-click Add/Remove Programs.
- Click the Windows Setup tab.
- In the Components list box, scroll to and click Multimedia.
- Click Details.
- If the Video Compression box is checked, it may not be
installed properly, and should be removed. To remove Video
Compression, do the following:
- Clear the Video Compression check box, and then click OK.
- Click OK again.
- Repeat steps 2-6 to return to the Video Compression option in
Add/Remove Programs.
- Make sure the Video Compression check box is selected.
- Click OK, then click OK again. Follow the on-screen instructions.
If you are still unable to run MSB Solar, try the following troubleshooting
steps.
NOTE: The following steps involve renaming and deleting files and
folders. For more information about how to accomplish these tasks in
Windows, see your Windows printed documentation or online Help.
- In the Windows\System folder on your hard drive, rename the
following files:
Iccvid.drv (Supermatch Cinepak)
Indeov.drv (Intel Indeo)
Ir32.dll (Intel Indeo)
Msvidc.drv (Microsoft Video 1 Compressor)
Msrle.drv (Microsoft RLE Compressor)
NOTE: The Indeov.drv file may not be in the Windows\System folder on your
hard drive. If this is the case, continue with the steps as outlined in
this article.
- Repeat steps 2-9 in the section above.
For more information on Video Codecs in Windows, please see the
following article in the Microsoft Knowledge Base:
138261 Error Message: Video Not Available, Cannot Find
Decompressor
Windows 3.x
- Exit MSB Solar.
- Reinstall MSB Solar.
If you are still unable to run MSB Solar, try the following
troubleshooting steps.
NOTE: The following steps involve renaming and deleting files and
folders. For more information about how to accomplish these tasks in
Windows, see your Windows printed documentation or online Help.
- In the Windows\System folder on your hard drive, rename the
following files:
Iccvid.drv (Supermatch Cinepak)
Indeov.drv (Intel Indeo)
Ir32.dll (Intel Indeo)
Msvidc.drv (Microsoft Video 1 Compressor)
Msrle.drv (Microsoft RLE Compressor)
- Delete the MSKids\MSBSolar folder on the hard drive, and
reinstall MSB Solar.
- Restart Windows.
For more information on Video Codecs in Windows 3.x, please see the
following article in the Microsoft Knowledge Base:
124945 Video Clip Error Msg: Cannot Find Decompressor