Mastering Exchange Development: Contents of README.WRI (150921)

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Mastering Microsoft Exchange Development: README File

Welcome to Mastering Microsoft Exchange Development. This file contains
additional information about Mastering Microsoft Exchange Development
not included in online Help.

Multimedia technology, with its array of new hardware and software
combinations, can present a variety of potential performance and
configuration problems. This README file contains important and helpful
information on the following topics:

Section     Description
1           Send Us Your Feedback
2           Problems During Setup
3           Removing Mastering Microsoft Exchange
            Development
4           Potential Problems Running this Title
5           Performance Issues
6           Hardware Problems
7           Printing Problems
8           Generic Multimedia Information

To read this file on-screen, use the PAGE DOWN and PAGE UP keys. You can
also print the file by choosing the Print command from the File menu in
virtually any Windows-based word processing program.

1     Send Us Your Feedback
---------------------------

We welcome your feedback. Let us know how Mastering Microsoft Exchange
Development has helped you gain expertise in creating solutions with
Microsoft Exchange. You can reach us via any of the following:

Internet:  devtrain@microsoft.com

Mail:      Mastering Series Products
           Microsoft Corporation
           One Microsoft Way
           Redmond, WA 98052-6399

Fax:      (425) 936-7329
           Attn: Mastering Microsoft Exchange Development

Please note that we receive a number of suggestions and comments
regarding Microsoft products and are unable to respond directly to each
one. However, be assured that your recommendations, ideas, and remarks
are recorded and will help shape future versions of our Mastering Series
products.

2     Problems During Setup
---------------------------

The Setup program's default settings will load the Mastering Microsoft
Exchange Development title to your C: drive. You can assign application
files to a different drive; however, Setup will copy as much as 8.5 MB
of system files to your WINDOWS\SYSTEM subdirectory.

Setup will not complete properly if you remove the Mastering Microsoft
Exchange Development CD-ROM during Setup, or attempt to start the
application before Setup is complete.

Because Mastering Microsoft Exchange Development installs system files
that may be shared with other applications, you must shut down other
applications, including Microsoft Office, before running Setup. If you
have closed all other open applications and you encounter problems
during Setup, make sure your system meets the minimum requirements
necessary to install Mastering Microsoft Exchange Development.

System Requirements
Mastering Microsoft Exchange Development will run on the following
minimal system; however, performance will improve with more RAM or
a faster CD-ROM drive.

*  Personal computer with a 486DX or higher processor, running Windows
   95 or Microsoft Windows NT Workstation 3.51 or later
*  8 MB of memory (16 MB or more recommended)
*  10 MB of available hard-disk space (40 MB to work with
   lab files on your hard drive)
*  MPC2-compatible CD-ROM drive
*  Super VGA or higher-resolution video adapter capable of
   displaying 256 colors or greater
*  Microsoft Mouse or compatible pointing device
*  MPC2-compatible audio board for audio and video
   instruction
*  Microsoft Exchange is required to work the lab
   exercises

3     Removing Mastering Microsoft Exchange Development
-------------------------------------------------------

To remove Mastering Microsoft Exchange Development from your computer,
run Setup again and choose Remove All.  If your operating system is
Windows 95, you can also uninstall Mastering Microsoft Exchange
Development by running the Add/Remove Programs application in the
Control Panel.

You may also need to do the following:

* Delete the Mastering Microsoft Exchange Development icon
   If you moved the icon to a different program group
   after installing the application, Setup will not be
   able to detect the new icon location or delete it.
   After running Setup (with Remove All), go to Program
   Manager and delete the icon(s).
*  Delete the MED directory. The MED directory (or the
   directory you specified as the destination directory
   during Setup) will not be removed because it may
   contain files that you modified. If you did a Complete
   installation, two subdirectories were added: "Lists"
   and "Labs." If you worked on any of the labs or
   annotated to topics, that information is saved in those
   subdirectories. If you still want to remove these
   directories,  you can delete them by going to File
   Manager or Explorer, selecting the directory, and
   pressing DELETE.

Warning
When running Setup with the Uninstall option you may receive a dialog
box with a warning about deleting a shared file. This dialog only
occurs when Setup prepares to remove a file that it cannot determine
whether another application uses. If you remove the file, be aware that
other unregistered applications that use that same file may no longer
run correctly.


4     Potential Problems Running this Title
-------------------------------------------

This section describes problems you may experience when running
Mastering Microsoft Exchange Development.

*  Content: Some of the articles located in the product's
   Library are based on pre-released versions of Microsoft
   Exchange. There may be discrepancies between
   information referenced in these sources and in the
   released version of Microsoft Exchange. Library
   articles included in this title are not edited by the
   Mastering Microsoft Exchange Development team. You may
   encounter documentation errors, references to page
   numbers or files, and formatting problems. Addresses,
   phone numbers, and other contact information appearing
   in this title may have changed since the time of
   publication. Finally, some of the topic titles in the
   application will be cut off when running Mastering
   Microsoft Exchange Development in lower display
   resolutions.

*  Graphics: This title is designed to run on machines
   capable of displaying 256 colors or more. Though the
   title does run on systems displaying 16 colors, there
   is a noticeable drop in image quality. Some large
   graphics may display out of the window when running the
   title at 640 x 480 resolution. It is recommended that
   you run this application in 800 x 600 mode or greater.
   The graphic viewer in this application allows you to
   toggle graphics between large and small views. By
   clicking on the viewer, you can change the size of the
   graphic. The viewer will remain the size that you last
   viewed a graphic. If an image appears distorted or
   compressed, click in the graphic viewer to make sure
   you are viewing the entire image. Note that some small
   graphics do not change size.

*  Navigation and Topic areas:  If using keyboard keys to
   navigate through the Table of Contents or the Topic
   area, you may need to manually change the focus of the
   application, depending on the content you want to
   affect. You can change the focus by clicking on the
   area you want to navigate. On some systems, the
   vertical scroll bar may change size when scrolling
   through topics and labs, or navigating through the
   Table of Contents.

*  Palette Flash:  Palette flashes can occur when
   switching between Mastering Microsoft Exchange
   Development and other running applications.

*  Printing: The media represented by icons in the text
   area (graphics, sample code, tips, and answers) will
   not print when printing the current screen. To print
   this information, choose Print when the media is
   displayed in the active window. If you experience
   problems printing over a network, consult your network
   administrator to make sure your printer settings are
   correct. Solutions for common printing problems are
   described in Section 7 of this README file, "Printing
   Problems." If you choose to print the Glossary, the
   entire Glossary will be printed.

*  Text: Mastering Microsoft Exchange Development uses
   your system settings to display some foreground and
   background colors. You may want to choose a compatible
   display combination (such as the Windows Standard color
   scheme) for best visual results. When displaying
   glossary popups within the text, the application will
   sometimes lose focus. To remedy this, click in the
   Topic area; focus will return to the application.

*  Video: .AVI files will only run if you've installed the
   Multimedia options (when setting up Windows 95) or
   Microsoft Video for Windows (installed on your system
   when running Windows NT). Setup will look for
   multimedia options on your system and notify you if
   they are not installed. If this is the case, you will
   need to install the appropriate options. Even with
   appropriate hardware, you may experience long wait
   times while video files are being loaded, and you may
   encounter errors in audio/video synchronization during
   playback.

*  Stay On Top Mode: Stay On Top mode provides a great way
   to look at Lab information or view content while
   working in another application. However, the following
   problem occurs when using Mastering Microsoft Exchange
   Development in Stay On Top mode: Glossary Popups,
   ToolTips for the ToolBar, and the Print dialog box all
   appear behind the application.


5     Performance Issues
------------------------

There are several ways to make Mastering Microsoft Exchange Development
run faster. Many of the methods described below are general tips that
will improve the performance of any application under Windows. Consult
your Windows manual for more details.

Mastering Microsoft Exchange Development uses your computer's random
access memory (RAM) to display pictures and play video and audio. If
Mastering Microsoft Exchange Development runs slowly or if you get error
messages saying you are out of memory, you may not have enough RAM
available. Here are some tips to make the best use of your available
memory:

*  Close all applications that you are not using.

*  Add more RAM (memory) to your computer. You can
   determine how much memory is available by starting MS-
   DOS, typing mem and pressing ENTER. This starts a
   program that will tell you how much memory you have.
   You need at least 8 MB of RAM, and 16 MB is
   recommended.

*  If you are using more than 256 colors in your video
   display, you may want to lower your video colors to
   256. For instructions on how to change your Windows
   display, consult your Windows documentation.

For more details on improving performance, consult your Windows and
CD-ROM manuals.

6     Hardware Problems
-----------------------

In rare situations, Mastering Microsoft Exchange Development may
encounter display problems when using accelerated video drivers, video
drivers with more than 256 colors, or high-resolution video drivers.
One example of these problems is a video display with garbled images.
Another is a crash occurring when trying to play a video. There are
several things you can do if you encounter such problems:

1.  Most problems can be fixed by obtaining new drivers
    from your video card manufacturer. Contact the
    manufacturer of your video card to determine if newer
    versions are available. The manufacturer's phone
    number should be in the manuals that came with your
    video card or personal computer. Another option for
    obtaining updated drivers is the Microsoft Download
    service (MSDL), an electronic bulletin board that can
    be accessed by modem at (425) 936-MSDL (425-936-6735).

    Drivers provided on MSDL are compressed with the
    PKWare utilities and are in the form of executable
    files (.EXE extension). It is best to download the
    file or files you need into an empty directory on your
    hard disk or a blank formatted floppy. To decompress
    these drivers after downloading them, either:

    a)  From Windows NT File Manager or Windows 95
        Explorer, double-click on the filename that you
        downloaded.

    -or-

    b)  From the DOS prompt, change to the directory
        containing the downloaded file, type the filename,
        and then press ENTER.

2.  An alternative to obtaining a new or updated display
    driver is to change your video mode to a standard
    video mode, such as 640 x 480 resolution with 256
    colors.

To find out what video driver you are using, open Display from Control
Panel. In Windows 95, click on the Settings tab. Then click the Change
Display Type button. Your display type will be listed there. For
instructions on how to install or change drivers, click the Help button.

7     Printing Problems
-----------------------

Screen resolution and printer resolution are often not the same, so the
resulting printout may not match the quality you see on the screen.

If you encounter a general protection fault when you print a topic,
check your printer driver. Switch to a more current version of the
driver, if one is available. Additionally, ensure that the printer is
online and that you can print to it from another application. If the
problem persists, one of the following procedures may solve the problem:

In Windows NT:
*  In the Control Panel, double-click the Fonts icon.
   Click the TrueType button in the Fonts dialog box, and
   turn off the Enable TrueType Fonts option.

*  In the Control Panel, choose Setup and Options for your
   printer. Turn off the Color option, and restart
   Windows.

In Windows 95:

*  Click on the Property page for the Printer you are
   using. Choose the Fonts tab and click on the method of
   downloading TrueType fonts that works best with your
   system.

If you are using an HP LaserJet printer, make sure that you have the
most current printer driver, or try setting the printer resolution to
300 dpi (graphics may not print properly at 600 dpi).

You should be able to print grayscale images from Mastering Microsoft
Exchange Development. If you have a black and white laser printer, you
may need to upgrade your printer driver. Call the dealer from whom you
bought the printer or call the printer manufacturer.

8     Generic Multimedia Information
------------------------------------

For more information regarding Multimedia PCs (MPCs), MPC titles, and
other general multimedia topics of interest, please contact the MPC
Marketing Council:

Multimedia PC Marketing Council, Inc.
1703 M Street, Suite 700
Washington DC 20036
(202) 452-1600

For information regarding a specific MPC product, contact the
manufacturer of that product.