SNAADMIN.EXE Application Exception When Deleting Users (150241)
The information in this article applies to:
- Microsoft SNA Server 2.0, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 2.1, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 2.11, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 2.11 SP1, when used with:
- the operating system: Microsoft Windows NT
This article was previously published under Q150241 SYMPTOMS
When you delete a large number of users from within the Users and Groups
window of SNA Server Admin causes an application exception error similar to
the following:
An application error has occurred
and an application error log is being generated.
snaadmin.exe
Exception: access violation (0xc0000005), Address: 0x00a3169c
In addition, the Application Event Log will report the following error:
Event ID: 4097
Source: DrWatson
Description: The application, snaadmin.DBG, generated an application
error. The error occurred on 4/10/1996 @ 11:07:30.280. The exception
generated was c0000005 at address 00a3169c (HashRemove).
A DRWTSN32.LOG containing the details of the application exception
will be located in the <windir> directory.
CAUSE
The Application Exception error occurs because the HashRemove() function in
SNA Server Admin is trying to remove an uninitialized hash entry when you
delete a large number of users.
RESOLUTION
SNACFG.DLL has been updated to correct the problem.
STATUS
Microsoft has confirmed this to be a problem in Microsoft SNA Server
versions 2.1, 2.11, and 2.11.sp1.
This problem was corrected in the latest Microsoft SNA Server 2.11 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Major | Last Reviewed: | 11/26/2003 |
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| Keywords: | kbbug kbfix kbnetwork KB150241 |
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