XCLN: Unable to Send or Save Messages (149541)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Windows NT client 4.0
This article was previously published under Q149541 SYMPTOMS
When an attempt is made to send or save a message in Microsoft Exchange
Windows clients, the following error message is displayed:
The item could not be sent. Network problems are preventing
connection to the Microsoft Exchange Server computer. <OK>
MORE INFORMATION
This error will occur if your delivery location is set to have messages
delivered to your Microsoft Exchange Server mailbox and the Microsoft
Exchange Information Store service is not running.
In addition, you will not be able to save the message to your Inbox, save
the message out in message format, or print the message. The Microsoft
Exchange Windows client is unable to access the message object because the
Microsoft Exchange Information Store is not running and so it cannot
correctly format the message. You will be able to save the message in Text
(.txt)or Rich Text Format (.rtf).
STATUS
Microsoft has confirmed this to be a problem in version 4.0 of the
Microsoft Exchange Windows clients. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it
becomes available.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbusage KB149541 |
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