Free/Busy Time Planner Doesn't Translate Time Zones (148189)



The information in this article applies to:

  • Microsoft Schedule+ for Windows 7.0

This article was previously published under Q148189

SYMPTOMS

Free and Busy time is not translated to or from other time zones, which makes it difficult to schedule appointments across time zones. Data is always assumed to be in the local time zone. The expected behavior would be to show appointments in the originator's time zone values no matter what time zone the invitees are in. However, this is not what happens.

RESOLUTION

Once an appointment is scheduled, the time zones are managed properly. To find a free time for your invitee, you must make a mental time conversion, but once you find a free time that works, the actual appointment can be scheduled in your time and will show up correctly on your invitee's calendar in their time.

For example, say User1 is located in the Pacific time zone using the Windows 95 Exchange client and User2 is located in Eastern time zone using the Windows 95 Exchange client. If User1 creates an appointment for 12:00 - 15:00 PST and invites User2 by using the Planner, User1 sees the appointment in Pacific time and User2 sees same appointment in Eastern time. If User2 creates appointment for 11:00 - 14:00 EST and invites User1 by using the Planner, User2 sees the appointment correctly in Pacific time and User1 sees the appointment correctly in Eastern time.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Schedule+ version 7.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MajorLast Reviewed:12/17/1999
Keywords:KB148189