Manually Removing Network Adapter Entries from the Registry (147797)



The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0

This article was previously published under Q147797
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

If all pertinent network adapter registry entries are not deleted after you remove a network adapter in the Network tool in Control Panel, the following error message appears:
Component configuration option value missing in registry.
The following system event appears in Event Viewer:

Event ID: 7000
Description: A device attached to the system is not functioning.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To correct this problem, do the following in the registry:
  1. Start Registry Editor (REGEDT32.EXE) and locate the following registry subkeys in the HKEY_LOCAL_MACHINE subtree, where number is the number of any network adapter that appears in the Installed Adapter Cards section in the Network tool in Control Panel:

    \SYSTEM\CurrentControlSet\Services

    \SYSTEM\CurrentControlSet\Services\NWLinkIPX\NetConf

    \SOFTWARE\Microsoft\<Directory Specifying Manufacturer>

    \SOFTWARE\MICROSOFT\WindowsNT\CurrentVersion\NetworkCards\<number>

  2. Manually remove all subkeys pertaining to the network adapter.
  3. Quit Registry Editor.
  4. Shut down and restart Windows.

Modification Type:MajorLast Reviewed:8/8/2003
Keywords:KB147797