IBM PC Server 320/520 Hangs Using IBM Tidewater Adapter (147677)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q147677 SYMPTOMS
If you install an IBM Tidewater ISA network adapter on an IBM PC Server 320
or 520 EISA/PCI computer, the system stops responding (hangs) and a black
screen appears. No dump file is created.
RESOLUTION
To correct this problem:
- Reboot your computer and press F2 to enter the BIOS Configuration.
- Use the Right Arrow key for Advanced BIOS configuration.
- Select Integrated Peripherals.
- Use the down arrow key to select Memory Gap. Press the + key to enable
Memory Gap.
- Save the changes and exit the BIOS Configuration.
The Help option for Memory Gap in the BIOS configuration states the
following:
Some ISA network adapters need to be mapped in memory (normally at the
end). However, the ISA bus can only address 0-16 megs of Memory.
Therefore with 16 megs or more of memory installed these cards will not
work. When enabled, this selection will create a memory hole between 15
and 16 megs. Only Enable this field if needed.
IBM is aware of the problem on the Tidewater network adapters and plans to
include instructions on how to enable the Memory Gap in a Readme file. It
is possible that the Memory Gap option applies to other ISA network
adapters in these IBM PC Server computers, but they should only be enabled,
if needed.
The IBM products discussed here are manufactured by IBM Corp., a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Modification Type: | Major | Last Reviewed: | 12/16/2003 |
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Keywords: | KB147677 |
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