QMS Spooler Monitor Does Not Deallocate Memory, Causes Errors (147293)
The information in this article applies to:
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q147293 SYMPTOMS
Your Windows NT computer configured with QMS's spooler exhibits RPC errors
and other low memory errors.
CAUSE
The QMS spooler monitor does not deallocate memory correctly. PoolMon shows
an increase of about one handle per print job. This is because the thread
is not discarded correctly when a print job is sent to a QMS printer.
Because this is a monitor, which is loaded when spooler is run, it does not
exit while Windows NT is running and over time your computer slows down and
exhibits errors.
NOTE: With pool tagging enabled and a debugger attached, the number of
"THRE" tags steady rises. This directly relates to the thread objects left
stranded by the QMS DLL.
RESOLUTION
QMS has a fix for this problem in the latest version of the QMS monitor.
Please contact QMS support for the fixed driver.
You can also use LPR in place of the QMS monitor. QMS does contain some
extra features such as enhanced status messages from the printer and
accounting information on the printer use.
| Modification Type: | Major | Last Reviewed: | 10/28/2003 |
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| Keywords: | KB147293 |
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