SYMPTOMS
The error message listed below might occur if the Print Layouts and Paper
Formats component of Microsoft Schedule+ was not installed when you
installed the Microsoft Exchange client. This error message will occur when
you attempt to print a meeting request from within the Microsoft Exchange
client.
The print operation could not be completed. Cannot print because there
are no valid .FMT files available.
RESOLUTION
Run the Microsoft Exchange Client Setup program, click Add/Remove, select
Schedule+, click Change Option, check Print Layouts and Paper Formats, and
click OK. Once installed, you will be able to print meeting requests from
the Microsoft Exchange client.
For Microsoft Exchange Windows 3.x clients, this can also be caused by the
following line not being present in the Schplus.ini file:
LocalPrintFileDir=<Path to client install directory or directory where
the FMT files are located>
For Microsoft Exchange Windows NT and Windows 95 clients, the following
Registry location must be present in the registry.
HKEY_LOCAL_MACHINE\Software\Microsoft\Schedule+\Application
String: LocalPrintFileDir
Value: <Path to client install directory or directory where the FMT
files are located>
This can also be changed for an entire Microsoft Exchange client install
point by running the STF Editor and making the change in the following
location:
- From the File menu, click Modify Setup Program Options.
- Click the Components tab.
- Click the Schedule+ Change Option button.
- Make sure the Print Layouts and Paper Formats option is checked.