XCLN: Cannot Move Messages by Moving Group Header (145972)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Windows NT client 4.0
This article was previously published under Q145972 SYMPTOMS
When the messages in the Microsoft Exchange Inbox are grouped by Subject,
the group headers cannot be dragged and dropped into any other folder. In
addition, right clicking on the group header will not bring up the shortcut
menu.
WORKAROUND
To move these messages, you can expand the group header to display the
actual messages and then move the messages rather than the group header.
STATUS
Microsoft has confirmed this to be a problem in version 4.0 of the
Microsoft Exchange Clients for Windows. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it
becomes available.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbusage KB145972 |
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