HTML File Fails to Open from File Manager (145774)


The information in this article applies to:

  • Microsoft Internet Information Server 1.0
This article was previously published under Q145774

SYMPTOMS

If you double-click an HTML file in File Manager, (for example: c:\MyPage.htm) Internet Explorer displays the following error message:
This program does not support the protocol for accessing 'Files:///c:\MyPage.htm'

CAUSE

When you install Internet Explorer, it adds a new association for HTML files. However, the association contains a syntax error.

RESOLUTION

To correct this problem:
  1. Open File Manager.
  2. Select Associate from the File menu.
  3. From the Files with Extension menu, select HTM. You see htm(c:\<correct Path>\iexplore.exe) in the "Associate With:" dialog box. htm(c:\<correct Path>\iexplore.exe) is highlighted.
  4. Click the Change type... button.
  5. Change the text in the Command: text box from:

    c:\<correct Path>\iexplore.exe files:///%1"

    to

    c:\<correct Path>\iexplore.exe file:///%1"

    NOTE: Change the word "files" to "file".
  6. Click the OK button.
  7. Click the OK button.
Modification Type:MajorLast Reviewed:9/23/1999
Keywords:kbnetwork KB145774
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