Network Software Installation Problems With Xircom Netaccess (145599)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q145599 SYMPTOMS
After you install the Xircom Netaccess Multiport modem in Windows NT, you
may have problems installing other network software or components (for
example: TCP/IP or related components, such as DHCP or WINS) that require
protocol binding with your network adapter.
CAUSE
The Xircom Netaccess Multiport modem card provides multiple modem access
that you can use with the Remote Access Service (RAS). This card is not a
network adapter, but it appears as a network adapter when you network
bindings in Control Panel Network.
RESOLUTION
The Xircom Netaccess Multiport modem adapter is not on Windows NT Hardware
Compatibility List (HCL). Microsoft does not support this adapter or the
driver provided by the manufacturer.
To work around this problem:
- In Control Panel Network, click Bindings.
- In the "Show Bindings for" list, select the Xircom Netaccess adapter.
- Select the protocol that is bound with the Xircom Netaccess Multiport
modem and click Disable. Do not disable the binding with Ndis-Wan.
- Click OK and quit Network Settings.
- Shut down and restart Windows NT.
For more information, contact Xircom Technical Support at (805) 376-9200,
or you can send an electronic mail (e-mail) to the following:
The third-party products discussed here are manufactured by Xircom, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 12/16/2003 |
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| Keywords: | KB145599 |
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