PPT97: Saving PowerPoint Files on Banyan Vines Is Very Slow (144532)



The information in this article applies to:

  • Microsoft PowerPoint 97 for Windows

This article was previously published under Q144532

SYMPTOMS

When you save a Microsoft PowerPoint 97 presentation, the process takes longer than expected (minutes rather than seconds).

CAUSE

This behavior occurs if you are saving the file over a Banyan Vines network.

RESOLUTION

To correct this problem, obtain Microsoft PowerPoint 97 Service Release 2 (SR-2).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2


Modification Type:MinorLast Reviewed:9/22/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbnetwork KB144532