FP: Multiple Errors Trying to Access Web Sites (143089)



The information in this article applies to:

  • Microsoft FrontPage 97 for Windows with Bonus Pack
  • Microsoft FrontPage for Windows 1.0
  • Microsoft FrontPage for Windows 1.1

This article was previously published under Q143089

For a Microsoft FrontPage 2000 version of this article, see 205715.
For a Microsoft FrontPage 98 version of this article, see 193964.

SYMPTOMS

When you try to access an existing Web site, you may receive the following error messages:
  • Unable to open http://<servername>/<page>.
  • The site reports 404 Not Found.
  • The requested URL /page was not found on the server.

CAUSE

This problem occurs because FrontPage cannot find the page. This problem occurs for any of the following reasons:

  • You typed the address incorrectly.
  • The proxy server setting in FrontPage Explorer is invalid.
  • You are trying to follow a link created by the following WebBot components:
          WebBot Confirmation component
          WebBot Discussion component
          WebBot Registration component
          WebBot Save Results component
          WebBot Search component
    						
    These are browse-time components; they require the server extensions to be installed in order to work. The links are valid, but the browser is unable to find the corresponding page until the server extensions are installed.

    • The Web folder was deleted.
    • The Web content was moved.
    • The server configuration file was moved.

RESOLUTION

To work around this problem, use the appropriate method for your situation.

Method 1: If You Typed the Address Incorrectly

Check to make sure you typed the Uniform Resource Locator (URL) correctly. If it is incorrect, retype the URL correctly and try again.

Method 2: If the Proxy Server Is Invalid

FrontPage Explorer allows you to specify a proxy server. To verify that this server is correct, use the step appropriate to your version of FrontPage:

  • FrontPage 97: On the Tools menu, click Options, and then click the Proxies tab.
  • FrontPage 1.1 or 1.0: On the Tools menu, click Proxy.
If the Proxy address is correct, confirm that the proxy is functioning properly.

Method 3: If You Are Using Browse-time WebBot Components

The browse-time WebBot components require the FrontPage Server Extensions to function. If the FrontPage Server Extensions are not installed on the Web server, the Web server administrator must run the FrontPage Server Administrator and install the appropriate server extensions to the Web server you are using.

Method 4: If the Web Folder Was Deleted

If you deleted the folder that contains all your Web pages, FrontPage still maintains pointers to that information in another file. For information about how to completely remove all references to the deleted Web, please see the following article in the Microsoft Knowledge Base:

143324 FP: HTTP Error 404 Opening Deleted Web

Method 5: If the Web Content Was Moved

If you moved your content from its original location, move it back, start the Server Administrator, uninstall the server extensions, and then move the content where you want it and reinstall the FrontPage Server Extensions.

Method 6: If the Server Configuration File Was Moved

Check the path to your current server configuration file. To do this, use the FrontPage Server Administrator or look in the Frontpg.ini file (this file should be located in the Windows directory).

For the FrontPage Personal Web Server, the path to the FrontPage Server Extensions configuration file should be as follows:
   Version 97, 1.1    FrontPage Webs\Server\conf\httpd.cnf
   Version 1.0        Vermeer\Httpd\Conf\httpd.cnf
				
If this path does not point to a valid file, put the files back into place. If you want to move the server configuration file, follow these steps:

  1. Uninstall the FrontPage Server Extensions.
  2. Move the configuration file.
  3. Re-install the server extensions.
If you are using the Microsoft Personal Web Server, which is shipped with the FrontPage 97 Bonus Pack, it is essential that the WebShare and WebSvr directories are in the location referred to by the Directories tab of the WWW Administrator.

Modification Type:MajorLast Reviewed:8/9/2006
Keywords:kberrmsg kbprb kbusage KB143089