Common Cause of "Error Performing Inpage Operation" Explained (141117)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft BackOffice Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Advanced Server

This article was previously published under Q141117

SUMMARY

When copying files from a diskette on a Windows computer, you may occasionally experience an "Error performing inpage operation".

In this scenario, this error usually indicates physical problems on the diskette media, and is probably unrelated to paging operations involving the Windows paging file, despite the wording of the error message.

MORE INFORMATION

Copy utilities commonly use the CopyFile() Win32 API to copy files.

For small files (where small is arbitrarily defined in the Windows source code as less than 256 kilobytes) the Windows CopyFile() API does not actually open the source file and read from it using the CreateFile() and ReadFile() APIs as might be expected.

Instead, the CopyFile() API creates a File Mapping and maps the file into virtual memory. Data is then read from the file by simply accessing this memory. As the memory is accessed, the required portions of the file are paged into memory on demand. This leverages the paging functionality of the Windows Virtual Memory Manager, but introduces the jargon of Paging into this particular file copy scenario.

Consequently, if I/O errors occur while processing a CopyFile() API for a "small" file, they will not be reported as File I/O Errors. Instead, as these errors are detected in what is effectively a paging operation (albeit unrelated to the Windows paging file), they will be reported as "Error performing inpage operation".

Additionally, errors caused by network connectivity can cause these errors. Mismatched MTU sizes or truncation of a packet at a router can result in this error when files larger than the largest packet size are copied over the network. In essence, the network connection is the media that has the physical problem.

REFERENCES

For more information on memory-mapped files, refer to the following:
  • Helen Custer's "Inside Windows NT", Section 6.2.1, "Sharing Memory".
  • The Win32 Programmer's Reference, Volume 2, Chapter 47, "File Mapping".

Modification Type:MajorLast Reviewed:5/7/2003
Keywords:kbnetwork KB141117