Err Msg: There Is No Dialtone. Make Sure Your Modem Is... (140260)



The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
  • Microsoft Windows 95

This article was previously published under Q140260
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you try to use a Telephony API (TAPI) program such as Dial-Up Networking, Phone Dialer, or HyperTerminal, you may receive the following error message:
There is no dialtone. Make sure your modem is connected to the phone line.

CAUSE

This error message can occur if you are trying to dial using a calling card and you have enabled the "Wait for dial tone before dialing" option.

RESOLUTION

Disable the "Wait for dial tone before dialing" option. To do so, follow these steps:
  1. Click Start, point to Settings, click Control Panel, and then double- click Modems.
  2. Click your modem, and then click Properties.
  3. On the Connection tab, click the "Wait for dial tone before dialing" check box to clear it.
  4. Click OK.
  5. Click OK.
  6. It may be necessary to restart the computer.

MORE INFORMATION

Note that this change affects only new connections for TAPI programs. You must modify existing connections individually.

Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbDialUp kberrmsg kbFAQ kbprb KB140260