Programs Hang Intermittently on Dell XE 5100-2 (138132)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q138132

SYMPTOMS

Many large programs that use multiple processors, such as SQL Server for Windows NT, stop responding (hang) intermittently after you upgrade the Dell XE 5100-2 computer from one processor to multiple processors.

CAUSE

You still have the single processor hardware abstraction layer (HAL) file installed under Windows NT.

RESOLUTION

To correct this problem, upgrade your computer to "MPS Multiprocessor PC" HAL by running the Windows NT Resource Kit 3.5 UPTOMP.EXE utility. If you do not have the Windows NT 3.5 Resource Kit, you may download UP_TO_MP.EXE from the Dell Bulletin Board Service (BBS) at (512) 728-8528. For additional information, contact Dell Technical Support at (800) 624-9896.



The Dell products discussed here are manufactured by Dell Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/28/2003
Keywords:KB138132
©2003 Microsoft Corporation. All rights reserved.