Mouse and Keyboard Stop Functioning with Asus Motherboard (137592)



The information in this article applies to:

  • Microsoft Windows 95

This article was previously published under Q137592

SYMPTOMS

If you install Windows 95 on a computer with an Asus motherboard with an Intel Triton chip set, and the mouse is connected to the PS/2 mouse port on the computer, the mouse may stop responding and the keyboard may not work in MS-DOS sessions.

Reconfiguring the mouse in Device Manager does not resolve the problem, and may cause the keyboard to stop responding, even in Safe mode.

CAUSE

The PS/2 mouse port is not configured correctly on the motherboard.

RESOLUTION

Reconfigure the PS/2 mouse port on the motherboard so that it is configured correctly. For information about how to do so, please consult the computer's documentation or manufacturer.

MORE INFORMATION

To use a PS/2-style mouse on a computer with an Asus motherboard with an Intel Triton chip set, you must use a special PS/2-style mouse adapter. If the PS/2 mouse port on the computer is not configured correctly, the port does not function properly in Windows 95.

Modification Type:MajorLast Reviewed:12/17/2000
Keywords:KB137592