PPP.LOG File Not Created Or Has File Size of 0 (136813)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q136813 SYMPTOMS
After you use Registry Editor to configure Remote Access Services (RAS) to
use a PPP.LOG file, the file may not be created or, the file size may be
displayed as zero bytes, even though the file contains information about
the previous RAS PPP connection.
CAUSE
RAS uses the PPP.LOG file to log information about PPP connections between
a Windows NT RAS client or server and a remote PPP client or server.
If you enable the PPP.LOG file, you restart both the RAS server service
and the RAS client before the PPP.LOG file will be created. If you are
running one of these two processes, you need to restart only that process.
If you look at the PPP.LOG file size while RAS is running, it may be zero
bytes. This is by design. RAS continues to use the PPP.LOG therefore, the
file size may not be updated properly. To update the file size while
the PPP.LOG file is still in use, simply access the file in some way. For
example, open the file in Notepad or use the TYPE command to echo the
contents of the file to the console.
For additional instructions on how to use the Windows NT Registry Editor
to enable the PPP.LOG file, please see the following article in the
Microsoft Knowledge Base:
ARTICLE-ID: 115929
TITLE : Enabling PPP Logging in Windows NT
| Modification Type: | Major | Last Reviewed: | 5/7/2003 |
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| Keywords: | kbnetwork KB136813 |
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