MEMORY.DMP File Not Created on Some NCR Computers (136376)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.51
This article was previously published under Q136376

SYMPTOMS

A computer running Windows NT halts and displays a blue screen. Although the system recovery options have been set to create a MEMORY.DMP file, the file is not created. A notice appears at the bottom of the blue screen asking the administrator to set the recovery options.

CAUSE

This problem occurs with NCR microchannel computers that have a NCR 53c710 embedded SCSI controller.

STATUS

Microsoft has confirmed this to be a problem Windows NT version 3.51. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:10/29/2003
Keywords:KB136376
©2003 Microsoft Corporation. All rights reserved.