PRJ4: Memory/Disk Space Error or Extra Pages Printing Report (136027)

SYMPTOMS

When you print a report or view it in print preview, and if the report is based on the Crosstab report (for example, if it's a Crosstab report of resource usage or perhaps Who Does What When), you may experience one of following problems:

Hundreds of extra pages are printed or are displayed in print preview. -or-
Information for Dates outside the project's date range is printed.

If you are using Microsoft Project version 4.0 or 4.1 for Windows, the following error messages can also identify this issue:

Out of Memory

-or-

Disk is Full

-or-

Not enough memory to print

If you are using Microsoft Project version 4.0 for the Macintosh, the following behavior may occur:

The computer stops responding (it hangs)
You receive the "An error of Type 25 has occurred" error message

CAUSE

If a crosstab-based report's column totals are printed to a page of their own, and if more than one column of pages is printed, then Microsoft Project attempts to print data through the year 2049. This behavior generates hundreds of extra pages.

WORKAROUND

To work around this problem, ensure that the Column Totals are printed on the same page as the tasks or the resources. To do this, you must make a formatting change to in the Page Setup dialog box (the type of change will vary from system to system). For example, if you reduce the top or bottom margins, you may create enough free page area to print the column totals along the bottom of the pages that have resource or task data.

To change the page margins:

On the File Menu, click Page Setup.
In the Margins section, decrease the top and bottom margins to a value that is smaller than their current setting (for example, if the top margin is currently set to .75 inches, reduce it to .5 inch).
Click OK.

Other formatting changes you can make to fit more information onto the page area include: turning off the column totals, changing gridlines, changing font sizes, and so on.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.