Disk Tools Run by System Agent Pause for User Input (135962)
The information in this article applies to:
- Microsoft Windows 95
- Microsoft Plus! for Windows 95
This article was previously published under Q135962
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, you should first make a backup copy of the
registry files (System.dat and User.dat). Both are hidden files in the
Windows folder.
SYMPTOMS
When System Agent runs one of the disk tools (Compression Agent, Disk
Defragmenter, or ScanDisk), the tool may pause for user input. Typically,
the tool is prompting for the drive on which it should run, or is waiting
for you to click the Start button.
CAUSE
This behavior can occur if the System Agent-aware registry settings for the
disk tool are missing or damaged. If the disk tool does not have valid
registry settings, System Agent does not start the disk tool in unattended
operation mode.
RESOLUTION
Use Registry Editor to verify that the correct registry settings exist for
the disk tool. The System Agent-aware registry settings are located in the
following registry branch:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Plus!\System Agent\SAGE
Each disk tool has a key beneath this branch. The keys for the disk tools
are:
- Compression Agent
- Disk Defragmenter
- Low disk space notification
- ScanDisk for Windows
The following tables list the default values under these keys. These
settings are required to make the tools function in unattended operation
mode.
Compression Agent
Type Name Data
--------------------------------------------------
String Value Friendly Name Compression Agent
String Value Program CMPAGENT.EXE
Binary Value Settings 01
Disk Defragmenter
Type Name Data
--------------------------------------------------
String Value Friendly Name Disk Defragmenter
String Value Program DEFRAG.EXE
Binary Value Settings 01
Low Disk Space Notification
Type Name Data
------------------------------------------------------------
String Value Friendly Name Low disk space notification
String Value Program DISKALM.EXE
Binary Value Settings 01
ScanDisk for Windows
Type Name Data
-----------------------------------------------------
String Value Friendly Name ScanDisk for Windows
String Value Program SCANDSKW.EXE
Binary Value Settings 01
For information about how to edit the registry, view the Changing Keys And
Values online Help topic in Registry Editor (Regedit.exe). Note that you
should make a backup copy of the registry files (System.dat and User.dat)
before you edit the registry.
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows 95. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
NOTE: You can also restore these settings by reinstalling System Agent. For
information about reinstalling System Agent without losing your current
System Agent settings, please see the following article in the Microsoft
Knowledge Base:
133191 Reinstalling System Agent Without Losing Scheduled Tasks
Modification Type: | Major | Last Reviewed: | 12/18/2000 |
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Keywords: | KB135962 |
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