Windows NT 3.51 Hangs On Dell 4XXDL, DM, or DMT Computer (135921)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.51
This article was previously published under Q135921

SYMPTOMS

After you upgrade from Windows NT 3.5 to Windows NT 3.51 on a Dell 4XXDL, DM, or DMT computer (with the Dell Neon system board), one or more of the following symptoms occur:

  • Your computer stops responding (hangs).
  • Program Manager appears without program groups.
  • The screen displays black, horizontal stripes.

CAUSE

Your computer has a Cirrus 542x video adapter possibly causing a system cache conflict.

RESOLUTION

To work around this problem, install the Windows NT VGA Compatible Display Adapter driver.

To correct this problem, contact Dell Computers Technical Support at (800) 624-9896.



The third-party products discussed here are manufactured by Dell Computer Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:KB135921
©2003 Microsoft Corporation. All rights reserved.