HP4 Driver Does not List MP Tray as an Available Source (135681)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q135681

SYMPTOMS

Windows NT 4.0 Printers Folder and Windows NT 3.51 Print Manager does not list Multi Purpose(MP) Tray as an available paper source for the HP 4 series printers. Windows NT 3.5 has this option.

CAUSE

The paper tray names were changed in Windows NT 3.51 to provide a consistent interface between Windows NT and Windows 95.

RESOLUTION

To print to the MP tray on an HP 4 printer, choose Upper Paper Tray as the source. The output will be correctly routed to the MP tray.
Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kbprint KB135681
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