Q&E Version 2.6.2 Causes Lost Network Functionality (135193)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q135193

SYMPTOMS

After you install Q&E version 2.6.2 by InterSolve, your computer may lose all network functionality.

CAUSE

The installation procedure for this program overwrites the Windows 95 Netapi.dll file with an older version of the file.

RESOLUTION

Extract a new copy of the Netapi.dll file from the original Windows 95 disks to the Windows\System folder on the hard disk. To do so, follow these steps:
  1. Insert disk 2 of the original Windows 95 disks in the appropriate floppy disk drive.
  2. At an MS-DOS prompt, change to the drive containing disk 2, and then type the following command:

    extract /a /d win95_02.cab netapi.dll

    Note the name of the cabinet file containing the Netapi.dll file.
  3. Once you have located the Netapi.dll file, insert the appropriate disk in the drive, and type the following command

    extract /l c:\<windows>\system <filename.cab> netapi.dll

    where <windows> is the name of your Windows folder, and <filename.cab> is the name of the cabinet file containing the Netapi.dll file.
  4. Remove the floppy disk and restart Windows 95.
NOTE: These steps restore network functionality, but disable Q&E. You may want to contact InterSolve to inquire about a possible upgrade to the program that functions in Windows 95.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

REFERENCES

For more information about using the Extract tool, please see the following article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

Modification Type:MajorLast Reviewed:12/17/2000
Keywords:KB135193
©2002 Microsoft Corporation. All rights reserved.