OFF95: New Dialog Box Doesn't Appear in Application (135097)
The information in this article applies to:
- Microsoft Office for Windows 95
- Microsoft Excel for Windows 95
- Microsoft PowerPoint for Windows 95
- Microsoft Word for Windows 95
- Microsoft Access for Windows 95 7.0
This article was previously published under Q135097 SYMPTOMS
When you click New on the File menu in your Microsoft application, a new
document may be created without displaying the New dialog box or you may
receive an error message.
CAUSE
This problem occurs when you remove the application that created the
Templates folder in the Microsoft Office folder for the template files. For
example, if you install Microsoft Office without Microsoft Excel, and you
later install the Microsoft Excel standalone application, if you run the
Microsoft Office Setup program in maintenance mode and click Remove All,
the New dialog box no longer appears in Microsoft Excel when you click New
on the File menu.
This problem occurs because when you remove the Microsoft application that
created the Templates folder, the Setup program removes the Templates
information from the Windows registry file. Note that the Setup program
only removes the individual template folders in the Templates folder for
the application that you are removing. That is, the template folders for
the application that still uses the Templates folder still remain on your
computer. However, the New dialog box no longer appears in your application
because the Templates file information in the registry file has been
removed.
RESOLUTION
To work around this problem, you must reinstall the application that no
longer displays the New dialog box.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
REFERENCES
For more information about starting a new document and using a template or
wizard, click the Index tab in Microsoft Office Help, type the following
text
and then double-click the selected text to go to the "Start A New File From
The Office Shortcut Bar" topic.
Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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Keywords: | KB135097 |
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