Windows NT 3.51 Hangs on Shutdown (135065)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.51
This article was previously published under Q135065 SYMPTOMS
If Windows NT 3.51 is installed on a NEC Image P90 with an Adaptec 2940,
Windows NT may hang when you choose to Shutdown and Restart Windows NT.
CAUSE
When you run Windows NT Setup, it detects and reserves the memory address
range where the system ROM resides. Under Windows NT 3.51, the memory where
the system ROM resides on the NEC Image P90 is not being reserved. When the
device driver for the Adaptec 2940 initializes, it allocates a memory
address range to be assigned to the controller. Because the address range
where the system ROM is locate was not marked as allocated, the Adaptec
driver may allocate it. When the system is shutdown, control is eventually
passed to the system ROM, which resides in an address range the Adaptec
driver mapped to the controller. Because of this, the system ROM code never
gets control to reboot the system.
RESOLUTION
To correct this problem, install the latest U.S. Service Pack for Windows
NT version 3.51.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51.
This problem has been corrected in the latest U.S. Service Pack for Windows
NT version 3.51. For information on obtaining the Service Pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Major | Last Reviewed: | 11/3/2003 |
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| Keywords: | KB135065 |
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