Logitech MouseWare 6.5 and Norton Desktop (132666)
The information in this article applies to:
This article was previously published under Q132666 SYMPTOMS
After you install MouseWare 6.5 on a computer running Norton Desktop in
Windows 95, when you start the computer the following error message is
displayed on a blue screen:
Invalid VXD dynamic link call from SYMEvent (01) + 0000121F to device
VMD, Service 7. Your Windows configuration is invalid. Run Windows
Setup program again to correct this problem.
CAUSE
This problem occurs because Norton Desktop for Windows is not compatible
with MouseWare 6.5 when you are running Windows 95.
RESOLUTION
To resolve this problem, change to one of the Logitech mouse driver types
listed in the Mouse tool in Control Panel. If you install any MouseWare
version written for Windows 3.1, you need to change to one of the Windows
95 Logitech mouse types to reinstall the Windows 95 Logitech driver.
MORE INFORMATION
According to Logitech, MouseWare 6.5 and earlier is not designed to work
with Windows 95. You may want to contact Logitech to obtain an upgraded
version of MouseWare designed to work with Windows 95.
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 7/24/2001 |
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| Keywords: | kbHardware KB132666 |
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