WFW Err Msg: Unable to Contact IP Driver, Error Code 0 (130974)


The information in this article applies to:

  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q130974

SYMPTOMS

After you install TCP/IP-32 3.11a, you may experience the following problems:

  • When you use the PING utility, you receive the following error message:
    Unable to contact IP driver, error code 0
  • When you use the IPCONFIG utility, you receive the following error message:
    Error: Failed to retrieve required information from TCP/IP

CAUSE

These errors can occur for either of the following reasons:

  • You are using the TCP/IP-32 3.11a and NetBEUI protocols together on an IPXODI support driver (Ethernet, Token Ring, or ArcNet).
  • The TCP/IP protocol is not configured correctly.

RESOLUTION

To work around this problem, remove the NetBEUI protocol, or configure the TCP/IP protocol correctly.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:7/27/2001
Keywords:kb3rdPartyNetClient KB130974
©2002 Microsoft Corporation. All rights reserved.