SWITCH.INF Script Unavailable as Option in Remote Access (129984)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 4.0
This article was previously published under Q129984

SYMPTOMS

You are unable to select a script from your SWITCH.INF file in the Before Dialing or After Dialing fields of the Remote Access (RASPHONE.EXE) Security Settings dialog box.

CAUSE

One or more scripts from SWITCH.INF may not appear as options in RASPHONE.EXE if:
  • You have not restarted RASPHONE.EXE since modifying the SWITCH.INF file.
  • You saved the SWITCH.INF file as a UNICODE TXT file.
  • You used incorrect syntax in the SWITCH.INF file.

RESOLUTION

If one or more scripts from SWITCH.INF do not appear as options in RASPHONE.EXE, follow these steps:
  1. Restart RASPHONE.EXE. After making any change to the SWITCH.INF file, you must restart RASPHONE.EXE before the changes are available.
  2. Confirm that SWITCH.INF is saved as a standard TXT file. If you have saved the SWITCH.INF file as a UNICODE TXT file, none of the scripts in SWITCH.INF will be available in the Security Settings dialog of RASPHONE.EXE. NOTEPAD.EXE has the option of saving a file as a standard TXT file or as a UNICODE TXT file.
  3. Confirm that you used proper syntax in the SWITCH.INF file. Each script in the SWITCH.INF file is designated by the name of the script enclosed in square brackets (for example, [MyScript]). If the script name is not enclosed in square brackets, the script will not be available in the RASPHONE.EXE Security Settings dialog box.

    Also, if a semi-colon precedes the script name on the same line of SWITCH.INF, RASPHONE.EXE will treat the line as a comment and the script will not be an option in the Security Settings dialog box.
Modification Type:MajorLast Reviewed:5/6/2003
Keywords:kbnetwork KB129984
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