SMTP: Err Msg: Warning SMTP Output Retry Count Exceeded... (129239)
The information in this article applies to:
- Microsoft Mail Gateway to SMTP 3.0
This article was previously published under Q129239 SYMPTOMS
The following error message sometimes appears in the SMTPGATE.LOG file:
Warning SMTP output retry count exceeded saving to m:\SMTP\outbad.api
CAUSE
Once an outgoing message is detected by the Microsoft Mail Gateway to SMTP,
the gateway then tries to connect to the UNIX Smarthost to send the
message. By default, the gateway will try 180 times before timing out. Once
it has timed out, it will write the above error message into the
SMTPGATE.LOG file. Then it will save the message in the M:\SMTP\OUTBAD.API
file.
RESOLUTION
This error usually indicates that there is something wrong with either the
network or the UNIX Smarthost. Use a Ping or Telnet command to ensure that
the UNIX Smarthost is up and running. Also check that the SMTP Deamon is
running on the UNIX Smarthost. If the error occurs frequently, check the
network with a protocol analyzer.
Modification Type: | Major | Last Reviewed: | 11/4/1999 |
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Keywords: | KB129239 |
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