Windows Hangs After Installing TCP/IP with WDCDRV.386 (128722)
The information in this article applies to:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q128722 SYMPTOMS
After you exit to MS-DOS, your computer stops responding (hangs) when you
try to restart Windows for Workgroups version 3.11.
CAUSE
The system is configured with both the Microsoft protect-mode TCP/IP
protocol and the Western Digital 32-bit disk access driver (WDCDRV.386).
Version 2.5 of this driver does not work properly with the Microsoft
protect-mode TCP/IP protocol.
RESOLUTION
Use any one of the following methods to correct the problem:
Disable 32-Bit Disk Access
To disable 32-bit disk access, follow these steps:
- Start Control Panel.
- Double-click the Enhanced icon.
- Click the Virtual Memory button.
- Click the Change button.
- Clear the Use 32-Bit Disk Access check box.
Modify the SYSTEM.INI File
Follow these steps to modify the SYSTEM.INI file:
- Use any text editor (such as Notepad) to open the SYSTEM.INI file.
- Add the following lines to the end of the SYSTEM.INI file:
[wdcdrv]
DMAFlag=OFF
BlockingFactor=0
ScatterGather=OFF
- Save the file and then close it.
- Exit and then restart Windows.
Use an Updated Driver
Contact Western Digital for an updated 32-bit disk access driver.
MORE INFORMATION
| Modification Type: | Major | Last Reviewed: | 10/2/1999 |
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| Keywords: | KB128722 |
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