Windows NT 3.51 Hangs with Office 95 (Word) Help File Wizard (128454)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.51
This article was previously published under Q128454

SYMPTOMS

When you run Microsoft Word for Windows 95 (from Microsoft Office for Windows 95) on Windows NT 3.51 and open the help file wizard (Winhlp32), Windows NT stops responding (hangs).

CAUSE

Windows NT causes a memory access violation.

RESOLUTION

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
Modification Type:MajorLast Reviewed:10/23/2003
Keywords:KB128454
©2003 Microsoft Corporation. All rights reserved.