MHS: Err Msg: Cannot Open NETDIR.TAB (128439)
The information in this article applies to:
- Microsoft Mail Gateway to MHS 3.0
This article was previously published under Q128439 SYMPTOMS
The following error message may appear in the MHSGATE.LOG file:
Cannot open netdir.tab.
Also, hundreds of temporary files may be created in the MHS\SW directory.
CAUSE
MHS uses the NETDIR.TAB file to assign unique filenames. If the NETDIR.TAB
file is not available, INPOST.EXE cannot move a message from the Microsoft
Mail database to the MHS system. If a message cannot be delivered properly
to MHS, the INPOST.EXE program may create enough files so that the
NETDIR.TAB file cannot allocate an additional unique filename.
RESOLUTION
Deleting the hundreds of files in the MHS\SW directory should resolve this
problem temporarily. Check the MHS queue list (by selecting Queue, MHS from
the Mail Administrator program) to see if there is a file that is addressed
to an invalid user. Also, ensure that a POSTMASTER mailbox has been created
for the gateway postoffice.
MORE INFORMATION
If no POSTMASTER mailbox exists, and if a message is addressed incorrectly,
a recursive loop will be created. Each attempt to deliver a message to the
postmaster generates an additional nondelivery message addressed to the
postmaster. This can cause the MHS\SW directory to become full and will
cause the above error.
| Modification Type: | Major | Last Reviewed: | 11/19/1999 |
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| Keywords: | KB128439 |
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