Repair Disk Utility Does Not Update SAM and Security Hives (126464)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q126464 SYMPTOMS
When you restore the SAM and Security hives from an updated Emergency
Repair Disk, the versions that were saved when you installed Windows NT are
restored.
CAUSE
Repair Disk Utility (RDISK.EXE) does not save the Windows NT Registry SAM
and Security hives.
WORKAROUND
To avoid losing information in the future, use one of the following
methods:
- Use Windows NT Backup (NTBACKUP.EXE) and select the option to backup
the Registry.
NOTE: Using NTBackup is the only supported method for creating a backup
of your system registry.
-or-
- Back up the Sam.* and Security.* files in the
%Systemroot%\System32\Config directory.
-or-
- Use Regback.exe from the correct version of the Windows NT Resource Kit
for the version of NT being used.
STATUS
Microsoft has confirmed this to be a problem in Windows NT Workstation and
Server versions 3.51 and 4.0. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
| Modification Type: | Major | Last Reviewed: | 5/6/2003 |
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| Keywords: | KB126464 |
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