Turbo Tax Fails to Print Under Windows NT (126334)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 4.0
This article was previously published under Q126334

SYMPTOMS

If you try to print from Turbo Tax for Windows under Windows NT, either the following error message appears
The exception privileged Instruction (0xc0000096] occurred in the application at location [0x01fd6756).
or a DR. Watson log error message is created from NTVDM.EXE. The numbers in the error message may vary.

This problem occurs with all printer drivers, and occurs when you print over a network, locally, or to a file.

CAUSE

According to Intuit Technical support, they do not support Turbo Tax on Windows NT.

Modification Type:MajorLast Reviewed:5/6/2003
Keywords:kb3rdparty kbprint KB126334
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