CONN: Messages Stop Moving Between AppleTalk and PC Mail (125330)


The information in this article applies to:

  • Microsoft Mail Connection Gateway 1.0
  • Microsoft Mail Connection for PC and AppleTalk Networks 3.2
This article was previously published under Q125330

SYMPTOMS

Messages stop moving through the Mail Connection gateway from Microsoft Mail for AppleTalk Networks to Microsoft Mail for PC Networks. The messages begin to queue up; however, the log file does not show new mail being picked up.

CAUSE

This problem may be caused by a stuck or corrupted message in the Microsoft Mail Data file on the Microsoft Mail for AppleTalk Networks server.

RESOLUTION

Remove the stuck messages using the Mail Network Administrator. From the Admin menu, choose Queued Mail. View the list by date and delete the oldest message.

NOTE: The "View by Date" option is only available with the Mail Network Administrator included with version 3.1d of Microsoft Mail for AppleTalk Networks. If you are using Mail 3.1, 3.1a, 3.1b, or 3.1c, you may have to delete all messages queued because the messages are sorted in the list by size only and it is difficult to ascertain which message is the oldest.
Modification Type:MajorLast Reviewed:10/30/2003
Keywords:KB125330
©2003 Microsoft Corporation. All rights reserved.