PC Win: MMFClean GP Fault in Large POL w/ Gateway Addresses (121130)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q121130
3.20
WINDOWS
kbtool kbbug3.20 kbfile
SYMPTOMS
The MMFCLEAN utility may cause a general protection fault (GP fault) in the
Microsoft Windows operating system when you access a postoffice, if a large
number of gateway addresses have been added to the postoffice address list.
CAUSE
Postoffice address lists that include a large number of gateway addresses
may create a problem for MMFCLEAN during the initialization process.
RESOLUTION
To work around this problem, perform the following steps:
- Create two subdirectories, GLB and NME, on a local hard disk drive.
- Place the three access files (ACCESS.GLB, ACCESS2.GLB, and ACCESS3.GLB)
from the postoffice into the local GLB subdirectory, and place a zero-
byte ADMIN.NME file in the local NME subdirectory.
- Run ACCTONME.EXE from the root of the local hard disk drive. A new
ADMIN.NME file will be created.
- Ensure that no one is accessing the postoffice with the Mail
Administrator, Import, or Moveuser program.
- Make a backup copy of the ADMINSHD.NME file.
- Copy the newly created ADMIN.NME file to the ADMINSHD.NME file located
on the active postoffice.
- Run MMFCLEAN and then restore the ADMINSHD.NME file from backup.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of MMFCLEAN. We
are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Modification Type: | Major | Last Reviewed: | 3/13/1999 |
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Keywords: | KB121130 |
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