Works: Records Replaced by Blank Lines When Printing to a File (121019)



The information in this article applies to:

  • Microsoft Works 3.0
  • Microsoft Works 3.0a
  • Microsoft Works 3.0b
  • Microsoft Works 4.5
  • Microsoft Works 4.5a
  • Microsoft Works for Windows 95, version 4.0
  • Microsoft Works for Windows 95, version 4.0 4.0a

This article was previously published under Q121019

SYMPTOMS

The following problems may occur when you print a large database to a file when using the Generic/Text print driver:

  1. Blank lines are added to the top of the document and within the document where page breaks may occur.
  2. Records are deleted and replaced by the blank lines.

RESOLUTION

Create a database report, and print to a file from the report definition. The data will be double-spaced and will still contain the blank lines, but no data will be lost.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce Problem

  1. Install the Generic/Text Only print driver and connect this to File.
  2. Create a database containing at least 200 records with one field that has the record number in it (for easy identification).
  3. From the File menu, click Printer Setup.
  4. Click Setup and select the No Page Break box. Click OK.
  5. Print the database (using the Generic/Text Only printer) to a file (TEST.TXT)
  6. Open the file in any other word processing application.
RESULT: Blank lines appear in the document and you lose records.

EXPECTED RESULT: A continuous list of records is produced. There are no page breaks or lost records.

Modification Type:MajorLast Reviewed:11/15/2004
Keywords:kbbug kbpending kbprint KB121019