Merge Button Unavailable When All MERGEFIELDs in Text Boxes (115789)


The information in this article applies to:

  • Microsoft Word for Windows 6.0
  • Microsoft Word for Windows 6.0a
  • Microsoft Word for Windows 6.0c
  • Microsoft Word for Windows 95
This article was previously published under Q115789

SYMPTOMS

The Merge button in the Mail Merge Helper dialog box is unavailable (dimmed) when the MERGEFIELD fields are contained in text boxes, headers or footers in the main document.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

Method 1:

Although the Merge button is unavailable when all MERGEFIELDs are contained in text boxes, you can process the merge by choosing the Merge To New Document or Merge To Printer button on the toolbar.

Method 2:

Placing at least one field outside of the text box will make the Merge button in the Mail Merge Helper available. This field can be formatted as hidden if you do not want the result to display and print.

Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbmerge kbprint KB115789
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