FAX: Ferrari Board Functions; Gateway Fails w/ Corrupt RRS.FAX (115549)
The information in this article applies to:
- Microsoft Mail Gateway to Fax 3.0a
This article was previously published under Q115549 SYMPTOMS
The Ferrari fax board continues to process faxes but the Fax gateway fails
to operate because of a corrupt RRS.FAX file.
CAUSE
The Ferrari fax board queue is out of sync with the RRS.FAX file. This
problem can be caused by fax failures. It requires maintenance on the fax
board-level queue.
The Ferrari fax board software has no control of the board-level queue, so
it cannot clear a current process or clear the queue of pending outgoing
faxes. This is a design limitation.
RESOLUTION
Reinstall the Ferrari software. Compress the RRS.FAX file using the
Microsoft Mail Administrator (ADMIN.EXE) program: select the Gateway, FAX,
Compress menu commands.
| Modification Type: | Major | Last Reviewed: | 11/11/1999 |
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| Keywords: | KB115549 |
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