Print Manager Hangs After Upgrading to Windows NT Server (114622)
The information in this article applies to:
- Microsoft LAN Manager to Windows NT Advanced Server Upgrade
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
This article was previously published under Q114622 SYMPTOMS
If you have an HP printer shared on your LAN Manager 2.2 server and you
upgrade to Windows NT Server by using the Windows NT Advanced Server
Upgrade for LAN Manager, both Print Manager and Registry Editor may stop
responding (hang) when started.
CAUSE
During the upgrade process, an invalid printer reference is made in the
Registry.
WORKAROUND- Run Registry Editor from a remote computer and select the new Windows NT
server.
- Under the HKEY_LOCAL_MACHINE subtree, find the following key:
\SYSTEM\CurrentControlSet\Control\Print\Printers
- Delete the HP printer reference.
- Exit Registry Editor and restart the Windows NT server.
- Run Print Manager on the Windows NT server and add the HP printer again.
STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbprint KB114622 |
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