Missing MS At Work PC Fax Address Option in WFWG 3.11 Mail (114336)
The information in this article applies to:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q114336 SYMPTOMS
When you try to create a new address entry in the Windows for Workgroups
3.11 Mail program, the Microsoft At Work PC Fax address option is missing.
NOTE: Even when this option is missing, you should not encounter any
problems receiving or sending faxes.
CAUSE
This situation can be caused by a missing FAXNSP entry in the MSMAIL.INI
file or a corrupted FAXNSP.DLL file in the Windows SYSTEM subdirectory.
RESOLUTION
Edit the MSMAIL.INI file located in the Windows directory and verify that
the NAME= entry under the [Providers] section contains Faxnsp. Below is an
example of how this section should look.
[Providers]
Name=Pabnsp MSSFS Faxnsp
If the [Providers] section appears to be correct, it is possible that
FAXNSP.DLL is corrupted. Expand a new FAXNSP.DLL from Disk 6 (of the 3.5-
inch set) or Disk 8 (of the 5.25-inch set) of Windows for Workgroups 3.11.
For example, to expand a new copy of the file from a disk located in the A
drive to a Windows directory located on the drive C, you would use the
following:
expand a:\faxnsp.dl_ c:\windows\system\faxnsp.dll
| Modification Type: | Major | Last Reviewed: | 11/6/1999 |
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| Keywords: | KB114336 |
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