Works 3.0: Setup Hangs Before Welcome Screen (111344)
The information in this article applies to:
This article was previously published under Q111344
3.00
WINDOWS
kbsetup kberrmsg kbprb
SYMPTOMS
The Works for Windows Setup program may stop responding (hang) before the
"Welcome to the Microsoft Works Installation program" dialog box appears,
and/or the following error message may be displayed (object ID number may
vary):
Setup Parse Error in Reading Table File
! Object ID 15: Invalid Object Type Field
AppMainDlg
RESOLUTION
Try the following steps to troubleshoot this problem:
- Run CHKDSK /F or, if you have MS-DOS 6.2 or later, run SCANDISK from the
startup drive (usually drive C) MS-DOS prompt. On a system using a disk
compression utility such as DoubleSpace or Stacker, this may be a drive
other than drive C.
NOTE: Make sure you exit Windows before running these commands. If you
are using Windows 95, you can run Scandisk while Windows is running.
- Restart the computer with a minimum configuration (clean boot):
- Streamline the AUTOEXEC.BAT and CONFIG.SYS files by removing or
remarking out any unnecessary terminate-and-stay-resident (TSR)
programs and device drivers.
- Comment out the Load= and Run= lines in the WIN.INI file and make
sure your Windows Startup group is empty. If a third-party font
manager is installed, temporarily disable it.
For more information about starting with a minimum configuration, see
pages 99-100 of the "Getting Started with Microsoft Windows" manual
for Windows version 3.1 or query on the following words in the
Microsoft Knowledge Base:
tshoot and clean and boot
- Start Windows in standard mode (Windows 3.1 and Windows for Workgroups
3.1), or start Windows for Workgroups 3.11 with the /d:t or the /d:cfsvx
switch. For more information about how to perform this task in Windows,
see your Windows printed documentation or online Help.
- If you are using Windows 95, start Windows in Safe Mode by restarting
your computer and pressing the F5 key when you see the "Starting Windows
95" message.
- If Setup still hangs after the steps above, you can perform a manual
installation by decompressing the Works 3.0 Setup files and running
ACMSETUP itself using the method below.
Manual Setup- Make a new directory on a hard drive with at least 1 MB available
disk space. For example, type the following from your MS-DOS prompt:
- Put the Works 3.0 Setup disk (disk 1) in your floppy drive.
- Decompress the Setup files listed below into the new directory by typing
the following from the drive A (or B) MS-DOS prompt and pressing ENTER
decomp <Compressed file> <path>\<Uncompressed file>
where <Compressed file> is the compressed filename, <path> is the path
to the new directory, and <uncompressed file> is the uncompressed
filename. For example, type:
decomp _mssetup.ex_ c:\wkstemp\_mssetup.exe
The following are the files to decompress:
Compressed File Uncompressed File
--------------- -----------------
_mssetup.ex_ _mssetup.exe
acmsetup.ex_ acmsetup.exe
acmsetup.hl_ acmsetup.hlp
mscpydis.dl_ mscpydis.dll
mssetup.dl_ mssetup.dll
setup.in_ setup.inf
setup.st_ setup.stf
works_bb.dl_ works_bb.dll
If there is a problem decompressing any of the Setup files above,
there may be a problem reading the original disks. For information
about troubleshooting disk-read problems during setup, query on the
following words in the Microsoft Knowledge Base:
setup and troubleshooting and disk and read
- Click Run from the Windows 3.x Program Manager File menu, or from the
Windows 95 Start menu.
- Type the following into the Command Line field and choose OK to begin
setup:
c:\wkstemp\acmsetup.exe /T setup.stf /S "A:"
NOTE:- The path to ACMSETUP.EXE may vary.
- Change "A:" to "B:" if the Works 3.0 Setup disk is in drive B.
- The "A:" or "B:" drive letter must be capitalized and include the
quotation marks.
- Follow the instructions on the Setup screens to complete the
installation. When Setup is finished, you can delete the WKSTEMP
directory.
Modification Type: | Major | Last Reviewed: | 9/2/1999 |
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Keywords: | KB111344 |
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