WFW RAS to Windows NT: "Access Denied" After Password Change (110927)
The information in this article applies to:
- Microsoft Remote Access Service 1.0, when used with:
- Microsoft Windows for Workgroups 3.11
- Microsoft Remote Access Service 1.1, when used with:
- Microsoft Windows for Workgroups 3.11
- Microsoft Remote Access Service 1.1a, when used with:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q110927 SYMPTOMS
When you dial in from your Windows for Workgroups client using Remote
Access Service (RAS) to connect to a Windows NT or Windows NT Advanced
Server version 3.1 RAS server and your password is expired, the server will
prompt you for a new password during the authentication process. After you
give a new password you will be authenticated, but when your RAS client
tries to automatically reconnect to a shared directory or when you use File
Manager to browse the available shares on a server the following error
message appears:
Access denied
If you specify the full share point name:
\\<servername>\<sharename>
you are prompted for the new password, and then successfully connected to
the share.
CAUSE
This problem occurs because when you change your password over the RAS
connection, the RAS client's local password file is not updated.
Conversely, when you change your password over a direct network connection,
your local password file is updated, so you are logged on with the new
password and you are not denied access to new or persistent connections.
WORKAROUND
After giving a new password during authentication, choose Control Panel. In
the Control Panel window choose the Network icon. Choose the Password
button to change your password (again). Then log off and log on again from
within the Network dialog box. These steps can be done during the same RAS
connection.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Remote Access
client for Windows for Workgroups 3.11. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it
becomes available.
Modification Type: | Major | Last Reviewed: | 10/27/2003 |
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Keywords: | KB110927 |
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