HP 1200C PostScript Color Printer Prints Black-and-White (110213)
The information in this article applies to:
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q110213 SYMPTOMS
When you print from an Apple Macintosh with Windows NT Services for
Macintosh (SFM) to a shared PostScript color printer that does not have a
Windows NT driver and includes a PostScript Printer Definition (PPD) file,
such as the Hewlett-Packard (HP) DJ1200C, it prints in black-and-white or
grayscale.
CAUSE
The cause of this problem is that the Macintosh client queries the server
for information about the printer. If the printer being used is PostScript
and has a PPD file, the file is read for printer capabilities. However, if
there is not a corresponding PPD file, this prompts the server to return
default information to the Macintosh client. The default information
returned is set up for a black-and-white printer.
If you set up your printer with a non-PostScript driver, the Macintosh
Services checks the default non-PostScript device. The default is set to
Color=False in this device; therefore, you cannot work around this problem
by setting up the driver with a non-PostScript version for the same
printer.
STATUS
Microsoft has confirmed this to be a problem in Windows NT Advanced Server
version 3.1. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
The Hewlett-Packard product included here is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
REFERENCES
Windows NT Advanced Server, "Services for Macintosh"
Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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Keywords: | kbHardware kbprint KB110213 |
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