Cannot Dial Automatically from Works 2.0 with WFWG 3.11 (110178)
The information in this article applies to:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q110178 SYMPTOMS
When you run Microsoft Works version 2.0 for Windows under Microsoft
Windows for Workgroups version 3.11, the automatic dialing feature does not
work correctly. The modem dials the number correctly, the phone begins to
ring, Works instructs you to pick up the phone and choose Yes; however,
when you do this, Works does not turn off the modem and transfer the call
to the phone. As a result, you hear the person you're calling over the
modem speaker, not the phone speaker.
This problem does not occur with Works version 3.0 for Windows, nor does it
occur with the MS-DOS-based versions of Works.
CAUSE
This problem is caused by a conflict between Works 2.0 and the Windows for
Workgroups 3.11 communication driver (COMM.DRV).
STATUS
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 10/28/1999 |
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| Keywords: | KB110178 |
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