3COM: Installation Stops If There Is a Space in Server Name (104373)



The information in this article applies to:

  • Microsoft Mail Gateway to 3Com 3+Mail 1.0

This article was previously published under Q104373

SYMPTOMS

Version 1.0 of the Microsoft Mail Gateway to 3Com installation process prompts you for the three-part 3Com XNS name for the mail server used on your network. If you have added a legal space in the name portion of the three-part name, the installation process stops.

NOTE: The installation may not provide an error message; it may simply stop installing the gateway.

CAUSE

A space is a legal character in a 3Com XNS name, but the installation program does not handle the space correctly.

RESOLUTION

Add an alias to the three-part 3Com XNS name for a server that does NOT contain a space in its name, then reinstall the gateway.

After installing the gateway, you can remove the 3Com alias and edit the GATEWAY.INI file with the correct name.

NOTE: To add an alias, use the 3Com 3N.EXE utility and use the ADD ALIAS option. Make sure the alias you add does NOT contain any spaces in its name.

Modification Type:MajorLast Reviewed:11/8/1999
Keywords:KB104373