PostScript Error: Offending Command: MSTT#### Undefined (103735)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q103735 SYMPTOMS
When you print to a PostScript printer using the Microsoft Windows
PSCRIPT.DRV driver, the error "Offending Command: MSTT<####> Undefined"
(where <####> is a four-digit number) may print if the printer runs out of
virtual memory.
CAUSE
Microsoft Windows downloads TrueType fonts to PostScript printers with the
MSTT#### naming scheme. If the printer runs out of memory, it may drop
fonts, causing the error to occur when the font is called again in the
print job.
RESOLUTION
To prevent this problem, first make sure that the virtual memory
setting in the Options Advanced Options dialog box of the Windows
PostScript driver is set correctly for the amount of virtual memory
available in the printer. Microsoft includes a test file with Windows
that prints a suggested memory setting for the printer. Copy the
TESTPS.TXT file to the printer from the Windows SYSTEM subdirectory.
For example, if Windows is installed in the directory "WINDOWS" and
the printer is on port LPT1, type the following at the MS-DOS command
prompt:
copy c:\windows\system\testps.txt lpt1:
The amount of printer memory that Windows uses can be conserved by
clearing the Clear Memory Per Page box in the Options Advanced Options
dialog box of the PostScript printer driver. This may slow printing.
For more information on PostScript printers and virtual memory, query
on the following words in the Microsoft Knowledge Base:
virtual and printer and memory and defined and connection
| Modification Type: | Major | Last Reviewed: | 10/13/2003 |
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| Keywords: | KB103735 |
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