Unable to Back Up with Archive DAT Tape Backups & Ultra 24f (102904)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q102904 SYMPTOMS
While you are attempting to run Backup from Windows NT with an Archive
4000, 2000, or 1300 4mm DAT tape backup connected to an UltraStor
Ultra 24f SCSI controller, the application may freeze and the
following error message may occur:
Hardware not responding
CAUSE
UltraStor has confirmed that this behavior is caused by a problem with
ROM versions prior to 008 on the Ultra 24f. Verify that the ROM
version on the Ultra 24f card is at least 008. Any ROM revision prior
to 008 will not work. The latest revision is 008.
RESOLUTION
To eliminate the error message and back up properly, upgrade the ROM
on the Ultra 24f to version 008.
For additional information, call UltraStor Technical Support at (510)
623-8955.
The Ultra 24f SCSI controller and the Archive tape backup products
included here are manufactured by vendors independent of Microsoft; we
make no warranty, implied or otherwise, regarding these products'
performance or reliability.
Modification Type: | Major | Last Reviewed: | 4/8/2004 |
---|
Keywords: | kbHardware KB102904 |
---|
|